Unknown. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection. The Council supports the Minister of Municipal Affairs in the administration of the Safety Codes System. If you are advising us of a problem or issue such as a pothole, water supply issue, barking dog etc. By phone: 1300 883 699 b. Council's Complaints Management Policy provides information about how Council will deal with various complaints received from residents, customers and ratepayers ensuring all complaints are dealt with confidentially, fairly, promptly and respectfully. Reply Helpful. “The main complaints about backyard burning are issues with smoke and smell, particularly for neighbouring properties. Bundaberg Regional Council (BRC) is committed to right to information and information privacy. Email to complaints@bundaberg.qld.gov.au; Posted to PID Coordinator, Bundaberg Regional Council, PO Box 3130, Bundaberg Q 4670; By calling Council's call centre on 1300 883 699; Over the counter at a service centre; If you require assistance making a complaint, contact Council's call centre on 1300 883 699. Reply with quote; Anonymous. Bundaberg Regional Council staff are talking to builders and contractors at Bargara housing developments about dust suppression during current windy conditions. Bundaberg Regional Council Organisational Services Issue Date: 08-01-2021 Review Date: 07-01-2022 Competitive Neutrality Complaints Procedure PD-7-514. All Rights Reserved. ADVERTISEMENT “It may equally indicate a commitment to integrity and accountability or be driven by one-off events.” Ms Florian said the increased reporting by local governments was not sector-wide and instead driven largely by the vast number from the Western and Torres Cape region, which made a total of 135 across the period. Councillor misconduct complaint – Summary of decision and reasons for department’s website Local Government Act 2009: Sections 150AS(2)(c) 1. All content © 2021 Bundaberg Regional Council. Customer Service Charter For example, ithas “We have had an increase in backyard burning complaints, with at least 20 in the last month,” Mr Steele said. Menu. 3 1.0 PURPOSE This procedure establishes a process for managing competitive neutrality complaints. Bundaberg Regional Council offers a range of services and information about council, the region, careers with council, things to do and see, and doing business with Council. Council hears wildlife carer's tearful plea after complaint by Crystal Jones Crystal Jones Crystal Jones is a senior journalist and editor at the Bundaberg NewsMail. Complaints may be made by contacting Bundaberg Regional Council by the following means: a. 401 Bay Street Suite 1200, P.O. Council is only one of several agencies which regulate environmental nuisance complaints. Bundaberg Media Pty Ltd is bound by the Standards of Practice of the Australian Press Council. Development assessment manager Richard Jenner said there's been an upswing in community complaints. C/19/01100 Cr Helen Blackburn Complaint received: 21 November 2019 It is alleged that a Councillor inappropriately Bundaberg Regional Council is urging residents to report any suspicious behaviour following two recent incidences of officers being impersonated. Yes – with Bundaberg Regional Council. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. a councillor of Bundaberg Regional Council, engaged in misconduct as defined in section176(3)(b)(ii) of the Act, in that the conduct constituted a breach of trust placed in him as a councillor, has not been sustained. Web: www.ombudsman.qld.gov.au Call: (07) 3005 7000 Toll free: 1800 068 908 Speak & Listen: 1300 555 727 Interpreter: 131 450 Contact us; Header Search for * Search. The following table identifies the types of complaints and the relevant contact. We may, in carrying out Council's functions, duties and activities disclose your personal information to: Council's related entities which are controlled by Council; A public interest disclosure (PID) is a disclosure about wrongdoing in the public sector that serves the public interest. complaint directly with Council. Bundaberg Regional Council (Council, we, our, us) collects and manages personal information in the course of performing its activities, functions and duties. YMCA of Bundaberg is governed by a Board of Directors drawn from the local community with a diverse range of skills in business, community service, media and government. During an operational year Council's animal management team receive nearly 10,000 requests, more than 180 requests per week.These requests include: wandering dogs (about 20 per week) impounded animals (about 30 per week) animal nuisance complaints (about 30 per week) Development assessment manager Richard Jenner said there's been an upswing in community complaints. The warning comes after complaints were made by the general public regarding an unknown person impersonating a member of Council's Animal Control team. Rev. bundaberg regional council 16th Dec. 2019 5:12 AM Planning scheme and supporting information. Council will: within 5 business days of receiving your complaint - acknowledge receipt of your complaint; and within 45 business days of receiving your complaint - investigate the circumstances of your complaint and provide you with aresponse. So the orange scooters are in for a 1 year TRIAL in parts of the Bundaberg region along with Townsville and Brisbane CBD. If you have tried to resolve the matter with the relevant branch and are dissatisfied with the outcome, you may consider lodging a formal complaint under the Complaints Management Policy. The Australian Press Council is the principal body with responsibility for responding to complaints about Australian newspapers, magazines and associated digital outlets, such as websites. April … Australia! Council Privacy Contact Details There are a number of complaint categories to consider: An increase in the number of unregistered dogs has prompted Bundaberg Regional Council to authorise a door-to-door inspection program to support its essential animal control services. No. Council believes that the disclosure is necessary to lessen or prevent a serious threat to the life, health, safety of a person, or to public health, safety or welfare. Council's Complaints Management Policy provides information about how Council will deal with various complaints received from residents, customers and ratepayers ensuring all complaints are dealt with confidentially, fairly, promptly and respectfully. Owners of the rooster, Julieanne and Ronald Hughes, said they were "completely bewildered" by the whole situation. Bundaberg Rgeional Council has endorsed a door-to-door inspection program to encourage more dog registrations. Council's Public Interest Disclosure Procedure provides clear guidance on how Council will handle and deal with PIDs. Accept Policy. name, address, phone number etc), for the purposes as outlined on this form. you are encouraged to use the Contact Council Online form or contact Council by email to ceo@bundaberg.qld.gov.au. Home; What we do. Registered Insurance Brokers of Ontario. Loud pubs and clubs. Use this page to tell us about issues relating to Hume Council. Council must comply with the Information Privacy Act 2009 (IP Act) when dealing with personal information. … 5 talking about this. This was followed by councillors in the greater Brisbane and Darling Downs region, who received 105 complaints. www.ombudsman.qld.gov.au Call: (07) 3005 7000 Toll free: 1800 068 908 Speak & Listen: 1300 555 727 Interpreter: 131 450 To keep our community members COVID Safe, Bundaberg Regional Council is now using the Check In Qld app at some venues. You can make disclosure to the Public Interest Disclosure Coordinator: If you require assistance making a complaint, contact Council's call centre on 1300 883 699. Brisbane City Council, which came … The Bundaberg website uses cookies to improve your experience. BUNDABERG COUNCIL CLEARED OF MISCONDUCT Three Bundaberg Regional Councillors have been cleared of misconduct over their handling of the controversial Bargara Jewel development. More information By email: ceo@bundaberg.qld.gov.au c. By post: Bundaberg Regional Council, PO Box 3130, Bundaberg QLD 4670 The Bundaberg Regional Council has a comprehensive risk management plan which encompasses all aspects of our business allowing staff to comply with all laws which … Australia! Your personal information is handled in accordance with Council's Privacy Statement and the IP Act. www.ombudsman.qld.gov.au Call: (07) 3005 7000 Toll free: 1800 068 908 Speak & Listen: 1300 555 727 Interpreter: 131 450 reference number, have you been notified of progress, or the outcome? No. Rev. Bundaberg Regional Council is urging residents to report any suspicious behaviour following two recent incidences of officers being impersonated. July 30, 2020. If your feedback is in the form of a complaint you can be assured it will be handled in a fair, prompt, consistent and confidential manner. Complaint: CCT Reference F19/6514 Subject Councillor Councillor (the councillor) Council Bundaberg Regional Council 2. ADVERTISEMENT “It may equally indicate a commitment to integrity and accountability or be driven by one-off events.” Ms Florian said the increased reporting by local governments was not sector-wide and instead driven largely by the vast number from the Western and Torres Cape region, which made a total of 135 across the period. Planning and building Open Planning and building sub menu. Has to be a scam! The culture very much depends on the department that you are in. Reply Helpful. You may also speak with our Customer Call Centre on 1300 883 699 to lodge your request. “Since then the number of registered dogs has declined but at the same time we believe it is possible the total number of dogs in the region has increased. Bundaberg Regional Council’s general manager community and environment, Gavin Steele, said people should consider their neighbours. www.ombudsman.qld.gov.au Call: (07) 3005 7000 Toll free: 1800 068 908 Speak & Listen: 1300 555 727 Interpreter: 131 450 Council will: within 5 business days of receiving your complaint - acknowledge receipt of your complaint; and within 45 business days of receiving your complaint - investigate the circumstances of your complaint and provide you with aresponse. However, it is important to note that unless there are sufficient details included in the complaint, it may be difficult for Council to fully investigate the matter, request further information or provide feedback to the complainant. Listen and translate. Bundaberg—Svensson Heights The Department of Environment and Science (DES) has worked closely with Bundaberg Regional Council (BRC) and Queensland Health in response to the detection of perfluorooctanesulfonic acid (PFOS) and perfluorohexanesulfonic acid (PFHxS) in groundwater that supplies part of the town’s water network. I had a made a complaint about a driver driving recklessly to bundaberg council and this number rang me back.. this number is from bundaberg council. Complaints may be made by contacting Bundaberg Regional Council by the following means: a. July 30, 2020. Under the IP Act, personal information of a complainant including name and address will not be given to any other person without your consent or unless we are required to by law. For complaints about noisy vehicles, call Department of Transport and Main Roads on 13 23 80. Planning scheme and supporting information, Substantial and specific danger to health and safety of a person with a disability, Substantial and specific danger to the environment, Maladministration that adversely affects a person's interest in a substantial and specific way, Significant and substantial danger to public health or safety, Significant and substantial danger to the environment, Posted to PID Coordinator, Bundaberg Regional Council, PO Box 3130, Bundaberg Q 4670, By calling Council's call centre on 1300 883 699. The Australian Press Council is the principal body with responsibility for responding to complaints about Australian newspapers, magazines and associated digital outlets, such as websites. No other decision is made by the Complaints Committee or Panel. BUNDABERG Regional Council’s economic development director confirmed the council offices in Bargara will not be sold. What started with a crow at sunrise has certainly ruffled some feathers, with a string of noise complaints, infringement notices and now the seizing of a rooster by the Bundaberg Regional Council. A Complaints Panel comprised of two Brokers and a Public Member reviews the facts of the complaint and determines if there is sufficient evidence to refer the matter to a Discipline Committee. 0. Find out the process and some tips for making a complaint. Email: ceo@bundaberg.qld.gov.au We will endeavour to give you an acknowledgement within 10 working days. To keep our community members COVID Safe, Bundaberg Regional Council is now using the Check In Qld app at some venues. The … Reply with quote; Anonymous. Includes: discolouration taste odour stained washing illness or … Customer Service, my department was fantastically managed with good team. Loud pubs and clubs. 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